FAQ
Frequent Questions
Answers to Your Frequently Asked Questions
Product FAQ
Hydro-Block Sealer Information:
Product Info:
Always handle product with proper PPE as directed in the Safety Data Sheet. If the product freezes, allow it to thaw and stir well before use. Avoid contact with aluminum, glass, and eyeglasses, as it may etch these surfaces; if contact occurs, rinse immediately with water. This sealer is specifically designed for cementitious materials and should not be applied to asphalt, as it can degrade its petroleum base. Leather apparel and certain glazed tiles may also be affected. Use product in a well ventilated area.
Hydro-Block Sealer should be handled with care as it is slightly corrosive to human tissue. To ensure safety, wear protective gear like chemical goggles or a face shield and rubber or plastic gloves. In case of ingestion, do not induce vomiting; instead, drink water or milk followed by diluted vinegar or citrus juice, and seek medical attention immediately. For eye or skin contact, rinse thoroughly with water and get medical help. Always keep out of reach of children and consult the Material Safety Data Sheet for detailed safety guidelines.
For hospitals and other critical environments where microbial control is paramount, Hydro-Block Sealer offers an extra layer of defense. In addition to sealing concrete against moisture, which is essential for many microorganisms’ survival, Hydro-Block Sealer includes built-in antimicrobial technology for ongoing protection. This technology effectively prevents the growth of mold, mildew, and odor-causing bacteria. Industries with stringent health codes, such as healthcare and food service, can particularly benefit from the robust antimicrobial properties inherent in Hydro-Block Sealer, ensuring a safer and more hygienic environment.
Hydro-Block Sealer can be easily applied using a pump or battery powered sprayer equipped with a wide fan tip. Craftsman, DeWalt, Milwaukee, and Chapin battery powered sprayers are recommended.
When applying Hydro-Block Sealer to newly cured and remodeled concrete slabs apply the sealer in 1,000 to 1,500 sq ft sections. Apply one coat of sealer so that the slab receives a wet to light cloudy appearance. Once complete, allow this first layer to absorb into the slab for between 3-5 minutes and no more than 10 minutes. Apply a second coat to the section while the first coat is still wet. Only apply a second coat to areas where the sealer has penetrated, and the texture of the concrete has become apparent. After a second coat has been applied, allow a minimum of 12 hours for the product to dry. An overnight drying period is preferred. The slab may have a cloudy or darkened appearance once dry. In the event of thick white pools forming and drying in any low spots or over-applied areas, remove the loose dried product by scraping or gently buffing the concrete.
Hydro-Block protects your flooring by sealing your concrete and preventing moisture from surfacing and damaging your floors. Hydro-Block works with:
- Adhered Flooring Systems: hardwood, vinyl, tile, broadloom carpet, carpet tile, hard tile, sheet goods, luxury vinyl, VCT, and more
- Floating Flooring Systems: engineered hardwood, laminate, luxury vinyl, wood
- Anchored Flooring Systems: hardwood, gym floors
- Resinous Coating Systems: PMMA, polyurethane, epoxy, polyaspartic, poured rubber, polyurea
For resinous coating systems, apply the concrete sealer after shot blasting the concrete and before applying the resinous coating.
For broom trowel and mechanically profiled surfaces the spread for Hydro-Block Sealer is 240-340 square feet per gallon. For heavily burnished or polished surfaces where the slab’s pores are opened with Etch-2-Bond, the spread for Hydro-Block Sealer is 280-380 square feet per gallon.
Concrete Moisture Mitigation, Inc. (CMM) warrants the bond of the finished flooring manufacturer’s specified adhesive applied to the sealed concrete substrate. As a minimum requirement all adhesives must either be trowel-on or roll-on products. Adhesives must be able to be applied over a non-porous substrate. Adhesives applied directly to the sealed concrete surface must be applied as per specifications for a non-porous substrate.
Exception: Adhesives are not required to be applied as per specifications for a non-porous substrate if the Hydro-Block Sealer was applied during the concrete pour.
When dealing with a hard-troweled, burnished, and polished surfaces that require waterproofing, using an etching solution like Etch-2-Bond is critical for ensuring the deepest penetration of our Hydro-Block Sealer. Etch-2-Bond is specially formulated to increase the porosity of hard-troweled surfaces. This enhanced porosity allows products such as Hydro-Block to be absorbed more effectively. As a result, concrete treated with Etch-2-Bond followed by Hydro-Block sealer achieves superior waterproofing protection, ensuring long-term durability and resilience.
Hydro-Block Sealer offers protection to roofing systems from a multitude of potential concrete moisture-related problems. These concrete moisture issues include saturation of insulation and cover boards from concrete moisture causing adhered systems to delaminate or increase the risk of corrosion to metal components. Applying Hydro-Block Sealer prevents these concrete moisture issues by forming a solid barrier beneath the surface of the concrete.
Handling & Safety Info:
For handling Etch-2-Bond Spray-On Etching Compound safely, it is crucial to use appropriate personal protective equipment (PPE), including protective clothing, gloves, eye, and face protection. Ensure adequate ventilation during use to avoid inhaling fumes, dust, mist, gas, vapors, or spray. Do not consume food, beverages, smoke, or use personal products while handling the chemical. Always wash exposed areas thoroughly after handling and store the product in its original packaging away from incompatible materials.
Etch-2-Bond is corrosive to skin, use with caution. For personal protection while handling Etch-2-Bond, it is recommended to use personal protective equipment (PPE) such as gloves, protective clothing, and eye/face protection. Ensure that you have access to emergency washing facilities in case of exposure, and always follow specific guidelines for respiratory protection if necessary. These measures are vital to minimize exposure and protect against potential hazards associated with the use of this chemical.
Dispose of Etch-2-Bond and its container in accordance with local, regional, national, and international regulations. Do not pour down drains or into the environment.
Avoid mixing Etch-2-Bond with other chemicals unless specifically directed. Chemical reactions can occur, potentially creating hazardous conditions.
Mixing Etch-2-Bond with other chemicals or products is considered misuse of the product and voids the warranty.
Immediately rinse skin with water if Etch-2-Bond makes contact. If irritation or a rash occurs, seek medical advice. Even though there is no odor or VOC’s, it is advised not to have prolonged inhalation of product.
If swallowed, do not induce vomiting. Rinse mouth and seek medical attention immediately, providing the product’s SDS information to healthcare professionals.
Using Etch-2-Bond in well-ventilated areas is essential. Avoid using it in closed environments to prevent inhaling hazardous fumes.
Store Etch-2-Bond in its original container, tightly closed, in a cool, well-ventilated area away from incompatible materials and sources of ignition. Make sure to store away from food and beverages. We advice storing product at eye level so you can see if there are any leaks.
25-Year Limited Warranty:
This industry leading warranty covers manufacturing defects leading to moisture emissions that damage the finished flooring system. In the case this occurs, CMM will replace the defective product and cover reasonable labor and material expenses for removing and replacing the damaged flooring system.
The warranty remains in effect for 25 years from the original purchase date. The warranty must be registered within 90-days of the original purchase date. We offer a standard 1-year manufacturer warranty for the products as well. If Hydro-Block Penetrating Concrete Sealant has any defects before application, we will replace or refund you for the product.
Hydro-Block Penetrating Concrete Sealant must be installed by either CMM or a CMM Certified company. Installation by a CMM Certified company does require a CMM Representative to be onsite during installation to supervise the process. Compliance with product specifications and safety data sheets, timely notification of defects, allowing CMM inspection of claimed defects, and adherence to warranty registration procedures.
The Original Purchaser must complete and submit the Warranty Registration Form within 90 days of purchase. There are two options for registering, online and through the mail. You can find the registration form online by going HERE or you can mail in the completed form on the back of the warranty that came with your product.
It’s the purchaser’s responsibility to obtain a copy from CMM or through their official website if the original is lost. You can find all the product documentation on the product page HERE.
No, the performance of repairs or replacement under this warranty does not extend the duration of the warranty period.
CMM must be notified within 30 days of defect discovery, and they reserve the right to inspect and test before authorizing repairs or replacements.
Claims should be submitted via email or mail to CMM, with all relevant details and evidence of the defect or damage. Claims can also be submitted online now as well. Press HERE to file a claim online.
Failure to comply with warranty procedures, such as timely registration or notification of claims, may void the warranty. Installation of the product without a CMM Representative or Certified Installer will result in voiding your warranty.
Yes, disputes under this warranty shall be resolved through binding arbitration under the American Arbitration Association rules.
No, CMM shall not be liable for incidental, economic, special, or consequential damages.
To qualify for the warranty, the sealer must be installed by CMM itself or a CMM Certified company. This is due to the 25-year warranty being a large liability for CMM to offer. Ensuring that the system is installed correctly by trained individuals mitigates the risk of the system failing and guarantees results.
Product FAQ
Etch-2-Bond Information:
Product Info:
Etch-2-Bond is an eco-friendly, low-VOC, salt-derived etching solution designed for conditioning hard troweled concrete surfaces to enhance the bond of surface coatings and improve slip resistance. It chemically reacts with the concrete, opening the concrete pores, allowing for better absorption and enhancing adhesiveness. Etch-2-Bond can also be used as a cleaning component.
Apply Etch-2-Bond using a pump sprayer to ensure even distribution and saturation of the concrete surface. Agitate the floor’s surface by brushing it with a broom. Allow it to sit for 10-15 minutes before cleaning off any surface contaminants with a wet mop or an auto scrubber.
Mixing Etch-2-Bond with other chemicals or products is considered misuse of the product and voids the warranty.
Do not use on concrete previously treated with surface coatings such as paint, epoxy, adhesives, or any permanent surface coatings to avoid potential discoloration.
Enhance ventilation, sweep the surface clean of dust and debris, and protect finished areas up to 2 feet above the concrete floor with plastic sheeting to prevent overspray.
Etch-2-Bond covers approximately 350 square feet per gallon.
If Etch-2-Bond is accidentally applied to an unintended area, promptly wiping it off with a damp cloth followed by a thorough rinse of the area is crucial to prevent any residue. Leaving the product on the surface for too long could lead to permanent discoloration or etching.
When dealing with a hard-troweled concrete slab that requires waterproofing, using an etching solution like Etch-2-Bond is critical for ensuring the deepest penetration of our Hydro-Block Sealer. Etch-2-Bond is specially formulated to increase the porosity of hard-troweled surfaces. This enhanced porosity allows products such as Hydro-Block to be absorbed more effectively. As a result, concrete treated with Etch-2-Bond followed by Hydro-Block sealer achieves superior waterproofing protection, ensuring long-term durability and resilience.
The Ultimate Solution for Challenging Stains and Materials Experience effortless cleaning as Etch-2-Bond efficiently brings impurities to the surface when applied to concrete slabs. Our versatile product also excels at tackling:
- Efflorescence (White Mineral Deposits)
- Rust & Mineral Stains
- Smoke Residue Stains
- Rust & Corrosion On Metals
- Airborne Dirt & Industrial Carbon
- Weathering Discoloration
- Algae, Fungus, & Mildew
- Cement Build-Up On Tools & Equipment
Caution: Product will etch glass surfaces.
Yes, it comes with a 1-year manufacturer’s limited warranty against defects, covering replacement of the product.
The Standard Warranty extends to all our products, without any specific limitations or requirements. When you make a purchase, the warranty is automatically provided to the original purchaser, ensuring coverage from the moment of purchase.
Handling & Safety Info:
For handling Etch-2-Bond Spray-On Etching Compound safely, it is crucial to use appropriate personal protective equipment (PPE), including protective clothing, gloves, eye, and face protection. Ensure adequate ventilation during use to avoid inhaling fumes, dust, mist, gas, vapors, or spray. Do not consume food, beverages, smoke, or use personal products while handling the chemical. Always wash exposed areas thoroughly after handling and store the product in its original packaging away from incompatible materials.
Etch-2-Bond is corrosive to skin, use with caution. For personal protection while handling Etch-2-Bond, it is recommended to use personal protective equipment (PPE) such as gloves, protective clothing, and eye/face protection. Ensure that you have access to emergency washing facilities in case of exposure, and always follow specific guidelines for respiratory protection if necessary. These measures are vital to minimize exposure and protect against potential hazards associated with the use of this chemical.
Dispose of Etch-2-Bond and its container in accordance with local, regional, national, and international regulations. Do not pour down drains or into the environment.
Avoid mixing Etch-2-Bond with other chemicals unless specifically directed. Chemical reactions can occur, potentially creating hazardous conditions.
Mixing Etch-2-Bond with other chemicals or products is considered misuse of the product and voids the warranty.
Immediately rinse skin with water if Etch-2-Bond makes contact. If irritation or a rash occurs, seek medical advice. Even though there is no odor or VOC’s, it is advised not to have prolonged inhalation of product.
If swallowed, do not induce vomiting. Rinse mouth and seek medical attention immediately, providing the product’s SDS information to healthcare professionals.
Using Etch-2-Bond in well-ventilated areas is essential. Avoid using it in closed environments to prevent inhaling hazardous fumes.
Store Etch-2-Bond in its original container, tightly closed, in a cool, well-ventilated area away from incompatible materials and sources of ignition. Make sure to store away from food and beverages. We advice storing product at eye level so you can see if there are any leaks.
1-Year Standard Manufacturer Warranty
The warranty guarantees the product to be free from material defects under normal usage and conditions for one year from the original invoice date.
The customer is responsible for shipping, handling, packaging, return postage, and insurance expenses related to the warranty claim.
The manufacturer may offer a replacement product of equal value free of charge, excluding shipping and handling costs, after verifying the defective product and confirming proof of purchase.
The warranty does not provide any express warranties beyond what is specifically mentioned and disclaims all implied warranties, including merchantability and fitness for a particular purpose, where permitted by law.
For transactions within the United States, any implied warranties are limited to the duration of this express warranty.
This warranty grants specific legal rights, and you may also have other rights that vary from state to state.
CMM shall not be liable for incidental, economic, special, or consequential damages.
Claims must be filed through the retailer from whom the product was purchased, who is responsible for contacting the manufacturer regarding warranty returns or replacements.
Claims for defective merchandise must be submitted within one year from the original invoice date. The item may need to be returned or inspected by a representative to verify the claim.
If the claim is justified, the item(s) will either be replaced or a credit will be issued.
Yes, it is advised to retain invoices for a minimum of one year for warranty purposes.
Contact information is provided for further inquiries, including an email address and a physical address. Visit our Contact page HERE for more information.
The warranty terms do not replace, restrict, or modify mandatory statutory rights applicable to the sale of the product.
The document explicitly states that the warranty is limited to material defects under normal usage and conditions, implying exclusions for misuse, accidental damage, or wear and tear.